HVS Support Team
Home Video Studio is the number one video production franchise in the world. Headquartered in Indianapolis, Indiana we were founded upon and remain true to our Heartland core values:
Family - One of the first things you'll notice about Home Video Studio is our camaraderie. We call it "One Bond, One Family, One Focus." Helping hands are everywhere - whether from our dedicated staff of associates or your studio owner colleagues. We're here to help each other because we all want to move forward together.
Creativity - We take pride in new and innovative ways of doing things - whether it's the latest video technique or a new marketing technique. As a matter of fact, the Home Video Studio concept was born from a new and creative outlook on the video production business. The experiences, peaks and valleys of Robert's original video business were forged into the profitable fun lifestyle we now enjoy.
Respect - We recognize the innate worth of each individual involved with us. We realize the commitment you and your family have made. We prioritize around helping you and your desire to succeed.
Determination - If there is any Heartland value that we hold in highest esteem it's the tenacity to never quit. Every great story involves desire, struggle and the determination to never give up. What's your story? What's your future? Home Video Studio is a second or third career for most owners.
Faith - Our faith in God connects and commits us to a brighter future. Our faith in each other bonds us together. Our faith in our products and customers is paramount and our faith in the Home Video Studio system and legacy pushes us forward.
Fun - Let's face it. Video and production is just a fun business. It's a cool business. It's a business that everyone is interested in. Have you ever heard the term: "sell the sizzle and not the steak"? Well this business sizzles! It sells itself. Your prospects easily become customers because of the sizzle. Oh yeah… have we told you it's a cool business to be in?
Robert Hanley, Founder and CEO of Home Video Studio, is an American Entrepreneur and Filmmaker. Borrowing from a spectrum of life's experiences - from selling snow cones at the city park as a teen to owning a 50's style drive-in restaurant to making a feature film - Hanley has learned how to take a passion and turn it into a business. Home Video Studio began in a spare bedroom of Robert's Indianapolis home more than twenty years ago.
Hanley's vision for Home Video Studio was born out of his love of film and video production. In the 1980's Hanley honed his core production skills. He has worked in every aspect of the industry; as a technician, writer, gaffer, sound recorder, producer, director, cinematographer, DP and editor. During the 1990's he defined and redefined what Home Video Studio was and would become. Robert's knack for continually reinventing himself and his companies blossomed again in the 2000's. His entrepreneurial vision for creating something wonderful is evident in today's Home Video Studio landscape. With 70+ franchises across America, Canada and Sweden, Home Video Studio is the largest video production services franchise in the world. Hanley also owns and manages the original Home Video Studio in Indianapolis, Indiana.
Robert lives with wife of thirty years, Denise, in Indianapolis Indiana. They have two grown children. He also enjoys cooking, reading and, of course film. He is a wine enthusiast, an avid collector of antique sheet music, a Bass player, and continues to pursue his black belt in Tae Kwon Do. Currently, in addition to his CEO duties, Robert is producing and directing his second feature film: The Great American Home Movie.
Diane Osterbur came to Home Video Studio's corporate offices in 2010 as National Sales Director after successfully running her own Home Video Studio in Elk River, Minnesota for seven years. When it comes to the ins and outs of running a successful studio, Diane is without peer, making her uniquely qualified to advise both existing studios and prospective studio owners. Diane also hosts the Monday Marketing Call every Monday Noon "live." Her timely topics help studios "tie it all together" by being profitable, being creative, being efficient and having fun doing it. Diane came to Home Video Studio from the Retail Sales/Management field. Her executive and business skills are matched by her creativity, as evidenced by the numerous Hanley Awards she has won, including, Best Short Video, Best Use of Music, Best Documentary and Best Use of Special Effects. Diane is also a former Studio Owner of the Year. Diane has been married to her husband Dan for nearly thirty years. She is also mother to three children, Scott, Erika, Russell. In her spare time she also enjoys woodworking, hiking and photography.
Craig Peterson joined Home Video Studio in 2005 and has served in nearly every capacity at HVS Corporate. He began his career at HVS as the retail manager of Home Video Studio's flagship studio located at the home of HVS' founder and CEO Robert Hanley. He then headed up Studio Services, coordinating HVS' support staff and acting as liaison between support and the HVS studio owners. Craig then became manager of the Film Transfer Department, overseeing the processing of over 2.5 million feet of film per year. He now serves as Director of Studio Development where he installs and launches and follows up on new studios, as well as guiding and serving the needs of all studios.
Craig is also an accomplished musician, playing saxophone, flute and clarinet. He has been married for twenty seven years and is the father of three children.
Chris Moen, as Home Video Studio's Director of Technical Support, helps our studios keep all their equipment and software running optimally. Gifted technically, Chris is also a service-minded person who will make sure your technical problems are solved. Chris has experience with video production in both live and in-studio applications. He was the Production Coordinator for Theatrical Presentations International where he helped produce NFL halftime shows, Major League All-Star Games and Olympic Games. He was also the Presentation Technology Director for a Twin Cities church with 10,000 members and five weekend services. Most important, Chris and his wife Michelle are Home Video Studio owners themselves and, as your technical go-to guy, knows your demands as a studio owner.
Jeremy Little joined Home Video Studio in 2004 as webmaster, is responsible for the corporate websites as well as the 70+ individual studio owners' websites. He majored in computer visualization technology at ITT Technical College in Indianapolis IN and graduated with highest honors. Besides tending to the daily oversight of the websites Jeremy is constantly developing applications to streamline the HVS owners' web experience. Recent notable creations include The Daily Dashboard- a friendly interface to help owners in their daily tasks, OTIS - Home Video Studio's proprietary customer tracking system, and HVS' Mobile Website.
Jeremy's creative talents don't stop at his computer keyboard. He also plays guitar, writes and performs music, creates cartoons and performs as a standup comedian.
Gary Degler began applying his unique graphic design talent at Home Video Studio in 2003. As Art Director Gary handles HVS' corporate graphics design needs as well as the studio owners' requests for advertising and marketing items like posters, flyers, brochures, direct mail pieces, car wraps and banners. Gary graduated from Ball State University with a degree in Art and a minor in Motion Pictures. He is also highly skilled in video production, a talent that makes him all the more valuable to the Home Video Studio family. In addition he has done 3-D modeling and animation, multi-media, editing, photography and website design.
Gary's latest pastime is being part of a model rocketry club. He enjoys the outdoors and likes to camp and go spelunking. Gary has been married 25 years to his wife Mary. They have two children, Jeremy and Lisa.
Like many HVS associates, Cheryl Roy started out as a customer of our flagship studio. Cheryl has a degree in accounting and most recently was a technology instructor at Indian Creek Elementary School in Indianapolis. Cheryl handles the business of the business for HVS and works at the HVS Flagship Studio Location. Cheryl is also a trainer for Home Video Studio. HVS is proud to have Cheryl
Al Stone, also a personal and professional friend of Roberts since 1983, operates his own highly successful audio and music production company. Al worked closely with Robert at the very beginning of Home Video Studio, developing the business model, recording the scripts for the marketing tapes, and writing dozens of business plans for prospective owners. He also trained owners during the first three or four Getaways in both Orlando and Las Vegas. An experienced audio engineer/producer and music composer, Al is also a highly-sought after voice talent voicing hundreds of radio and TV commercials, long form video narrations, and over sixty full length medical books. In addition to producing hundreds of records over the years, Al wrote and produced hundreds of commercial jingles and authored books on the recording industry and commercial music production. Today, Al assists and consults with Home Video Studio and HVS owners with their audio needs.
Denise is The "soul and spirit" behind Home Video Studio's CEO and Founder. Robert's wife of more than thirty years! Denise is a Registered Nurse working part time in Indianapolis.
All of the HVS staff and independent owners appreciate her sense of humor and her ability to keep Robert "focused" at all times ... or at least part of the time! Though she doesn't work in the HVS business, she does attend all of the major functions, such as the annual Getaway in Las Vegas.
Denise and Robert have two children, Nicole, an elementary school teacher, and Aaron, a college student.
Now living in Kirksville, Missouri, Lucy Wallace, whom everyone calls "Aunt Lucy," has been working with Home Video Studio since 2002. From 2002 to the spring of 2009 Aunt Lucy was in charge of HVS's packet fulfillment. For years she would put together all our packets and mail them out to perspective HVS owners. Lucy has slowed down a bit after a few back problems last spring but stays very active. Aunt Lucy (who actually is Robert's aunt) turns 94 in January 2013! She still does a considerable amount of volunteer work, and would love to get back to some serious trout fishing soon.
Throughout her life, Aunt Lucy has always been an active participant. She and her late husband, Jack, owned several mines, and they eventually landed in Colorado (in 1954) when they switched to uranium mining. Lucy has also worked for the Santa Fe Trucking Company, the Campion (Colorado) Chamber of Commerce, and has been volunteering her time teaching reading to third graders at a local elementary school in Kirksville. Aunt Lucy is very active in DAR, exercises daily, loves reading, and would like to go parasailing again in Florida! Aunt Lucy was a recipient of the Home Video Studio Lifetime Achievement Award in 2004.
Although Aunt Lucy is no longer working with HVS on a daily basis, she is like a mother to Robert. HVS's core values come from many sources. Aunt Lucy is one of them. Don't be surprised if you see Lucy at the 13th annual Home Video Studio Getaway in July of 2012!
The number one priority of Home Video Studio (HVS) is to support all studio owners consistently, so that they enjoy personal, professional, and financial wealth. Their success will help increase HVS' national and international presence ensuring that HVS continues to be the leading provider of video production, post-production, DVD, and digital content services in the global marketplace.
-Tony and Lori Melendez, Amherst, OH
- Chad Godfrey, Lee's Summit, MO